RO Software LLC

Delete your R.O.S. account

You can delete your Repair Order Scanner account in the app or request help by email.

Delete in the app

  1. Sign in to R.O.S. on your iPhone, Android device, or the web.
  2. Open Settings → Account Settings → Delete Account.
  3. Read the confirmation and follow the steps shown to permanently delete the account.

If you cannot sign in, email privacy@roscanned.com from your account email address. We may need to verify that you own the account before acting on the request.

Request deletion by email

Delete a repair order and keep your account

  1. Sign in to R.O.S. and open Jobs.
  2. Find the repair order in History and open its details.
  3. Choose Delete and confirm. This removes that saved job from your account.

To request deletion of other account data without closing your account, email privacy@roscanned.com from your account address and describe what you want removed. We may need to verify that you own the account.

What is deleted

Successful in-app deletion removes your R.O.S. authentication account and saved repair-order jobs from the app's cloud database. The app also attempts to clear pay settings, goals, clock hours, and dashboard preferences stored on the device used to delete the account.

You can delete an individual saved job from the Jobs screen without deleting your account.

What may remain

Information may be retained for a limited period when needed for security, fraud prevention, legal compliance, dispute resolution, or accounting, as described in the Privacy Policy. Apple, Google Play, and RevenueCat may retain purchase and subscription records under their own policies.

Deleting your R.O.S. account does not cancel a subscription. Cancel it separately in your Apple Account or Google Play subscription settings to stop future renewals.